Frequently Asked Questions

We currently deliver to France, many European countries, as well as the United Kingdom, Switzerland, the United States and Canada.

Our list of destinations may change. To check whether we currently deliver to your country, enter your delivery address at checkout: the available options and costs will be displayed automatically.

Countries currently served: France, Belgium, Germany, Luxembourg, Netherlands, Spain, Portugal, Italy, Austria, Ireland, Poland, Denmark, Finland, Sweden, Norway, Slovenia, Estonia, Hungary, Lithuania, Czech Republic, Slovakia, Croatia, Bulgaria, Cyprus, Greece, Iceland, Malta, Romania, United Kingdom, Switzerland, United States and Canada.

Last updated: August 2026.

Eclo is a French regenerative beauty brand. Beauty supplements are now becoming our main gateway, alongside the skincare and makeup that built our story.

Our ambition is to support beauty from the inside out with exacting, sensorial and clear formulas. Depending on the product, this involves documented actives, transparent doses, ingredients from committed supply chains or eco-design choices adapted to the format.

Eclo is a certified B Corp company.

Other certifications and characteristics apply product by product: some cosmetics are COSMOS Organic certified by Ecocert Greenlife, some formulas are vegan, some packaging has specific eco-design or compostability properties.

These characteristics do not automatically apply to the whole range. For example, our Collagen supplement contains eggshell membrane: it is vegetarian, but not vegan.

The storage instructions and period-after-opening indicated on each cosmetic remain the reference. Keep products away from excessive heat and humidity, and close them properly after use.

Food supplements follow separate storage rules, indicated on their packaging and product page.

We distinguish benefits by category and by active. Skincare and makeup can provide sensoriality, comfort and documented cosmetic benefits; food supplements serve other uses and a specific regulatory framework.

We do not present "regenerative" as a medical promise of cellular regeneration. The level of evidence, the active, the dose and the duration are specified whenever we present a measured result.

Eclo products are not comedogenic. Dermatological tests have been carried out so that they are not likely to clog pores or develop comedones.

All our formulas contain between 2 and 3 oxides among the 4 that can contain nickel, namely: CI 77489 (Orange Iron Oxide), CI 77491 (Iron Trioxide - red colorant), CI 77492 (Iron Oxide - yellow colorant), CI 77499 (Iron Tetroxide - black colorant).

We use natural pigments of mineral origin certified Cosmos Organic by Ecocert Greenlife.

Our pigments are as follows: the black colorant CI 77499 Iron Tetroxide, the red colorant CI 77491 Iron Trioxide, the yellow colorant CI 77492 Iron Oxide, the blue colorant CI 77007 Lazurite and the white colorant CI 77891 Titanium Dioxide.

Eclo products do not contain parabens or preservatives. Indeed, as the formulation contains little or no water, there is no microbial risk and bacterial proliferation.

Yes, absolutely. For a natural finish, pick up a small amount of product on your fingers then apply.

For a more intense and colored finish, warm the product for several seconds then pick up more until you achieve the desired result.

It is also possible to combine and/or layer multiple shades such as a lipstick and a blush to expand your color palette.

All our containers have a unique 10 g format, which is on average 3 to 4 times more than the quantity of traditional cosmetics products.

There is no risk, neither for your skin nor for the product.

Our plant wax-based formulas contain little or no water, so bacteria cannot develop. The product also cannot "dry out".

Furthermore, finger application provides better hygiene. They are often much cleaner than most brushes that lie around in a makeup bag.

Eclo cosmetics are designed in France and largely manufactured in France, except for our eye pencil range, manufactured in Germany by the only partner in the world capable of supporting us on 100% natural and long-wear eye pencils.

Yes, the containers are reusable. Earrings, rings, hair clips, your children's baby teeth... Our little pots can hold (almost) anything you want once cleaned. Give them a second life!

It will soon be possible to send them back to us so we can refill them, it is also a way to give them a second life.

Some Eclo cosmetic jars were designed in biosourced materials and have specific compostability characteristics. End-of-life instructions depend on the product and the material: always refer to the indications for the product concerned and to the infrastructure available locally.

This characteristic does not automatically apply to all Eclo packaging, notably the formats of the supplements range.

If the container is closed, it is risk-free, your bathroom does not stay that humid all day.

It is quite possible to use a brush but the result will be different.

Indeed, thanks to the friction of your fingers on the product, its melting texture allows for more intense application. However, you can use a brush to redefine the contours of your eyeshadow or lipstick, for a more worked and structured finish. A complete brush application will be less modulable.

Beauty tip: you can warm the product on your finger that you generously place on the back of your hand. Then, work the product with a brush then pick it up for a homogeneous and worked application.

Our universes are designed for a wide range of profiles and needs. For cosmetics, choose the shades and textures that suit you. For supplements, refer to the usage advice, precautions, allergens and any recommendations from a health professional.

Yes, Eclo makeup stains generally come out in the wash. We recommend removing any excess product, then treating the garment according to the textile care recommendations.

Formulation characteristics are specified on the page of each makeup product concerned.

The Eclo team is reachable via social media or at the following email address: hello@eclobeauty.com. We will be happy to answer your questions.

Eclo lipstick applies perfectly with your finger, for an unparalleled sensorial experience. Warm the plant wax that makes up the product on your finger using circular motions and apply to your lips. As pleasant to the touch as it is worn on the lips, the texture allows for easy product pickup and quick application. It can also be applied very well using a lip brush.

These regenerative active ingredients are grown locally: in Brittany for hemp and seaweed present respectively in the lipstick and eyeshadow. Rye, found in the blush, is grown in Haute-Loire.